Shipping policy
Shipping Policy – GABA Tea House
At GABA Tea House, we carefully pack and ship your tea to ensure it arrives fresh, safe, and on time. Below are the details of our shipping process for orders placed through gaba.one.
📦 Order Processing Time
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Orders are processed within 1–2 business days (excluding weekends and holidays) after payment confirmation.
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Customized gift sets or special packaging may require an additional day.
🚚 Delivery Across Indonesia
📍 Bali (Local Delivery):
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Free delivery on all orders over IDR 1,000,000.
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For orders below this amount, shipping cost will be calculated at checkout.
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Delivery typically takes 1–2 business days depending on your location.
📦 Other Islands (Java, Sumatra, etc.):
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After you place your order, our team will contact you to confirm the shipping fee based on J&T Express rates.
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Shipping cost and estimated delivery time will depend on your destination and package weight.
Please make sure your contact details are accurate during checkout so our team can reach you quickly.
🌿 Packaging & Safety
All tea is packed in sealed bags to preserve its freshness. We use eco-conscious packaging wherever possible.
📍 Tracking Information
Once your package is shipped, you will receive a tracking number by email or WhatsApp.
❗️ Shipping Restrictions
We currently ship across Indonesia. For international shipping, please contact us directly at gabateahouse@gmail.com.
📩 Need Help?
For questions about delivery, shipping rates, or special requests — just message us at gabateahouse@gmail.com or via WhatsApp. We're here to help.